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Livechat Widget

Include in your website

The Livechat Widget script is controlled through the use of data attributes. The following data attributes are used in the examples below:

data-web1on1-appid (required)
data-web1on1-options
data-web1on1-callback

Method 1: static script tag (recommended)

We usually add some Javascript to a file by embeding it directly into a HTML file. Add the following code towards the end of the head section on your page.

Method 2: dynamically loaded script tag

In some cases, you may want to load (even dynamically generated) code within javascript. To write the widget script tags to the head of a document, add the following code at the end of the body section on your page.

If you're using Google Tag Manager (or any other tag management system that removes data attributes from embedded script elements), you will have to use the dynamically loaded variant. When using the first method with GTM, the widget will not work.

Passing extra options

Using the data-web1on1-options attribute, we initialize the widget ourselves and can add some extra options. The widget on this page was created with the following code:

Call a function after loading

Using the data-web1on1-callback attribute we can provide the name of a global function that is called as soon as the widget has initialized itself and is loaded on the page.

In the example below, we send Google Analytics data back to Web1on1. By storing the GA client id in the user properties (keyed by tracking ID), it will be send to Web1on1 and added to other contact data.

Other examples

Loading the widget (this page) Initialization and events Embedding and full-screen modes Starting a bot on load Call-to-action buttons to trigger bots Calling widget API functions