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Livechat Widget

Autostart a bot

The following data attribute is used in the examples below:

data-web1on1-bot

Example 1: Start a bot when the widget is opened

On this page, a bot is started when the widget is opened.

Try it out, it uses the following code:

This works by listening to the widget:opened event, and making a sendClientMessage API function call, to send a message as the contact. The message itself is constructed like this:

>cs BOTID COMMAND VARIABLE

The prefix to trigger bots is always '>cs'. With only the bot ID specified, the conversation will be assigned to the bot. If a 'command' and optionally a 'variable' are provided, these will be constructed into a mention to the bot on behalf of the contact.

The script should be added at the end of the html body

Example 2: Start a bot immediately, using static script tags

To load the widget and start a bot immediately, use the following html snippet

The script should be added to the head of the html

Example 3: Start a bot immediately, using dynamic script tags

With GTM (Google Tag Manager)

The script should be added at the end of the html body

Other examples

Loading the widget Initialization and events Embedding and full-screen modes Starting a bot on load (this page) Call-to-action buttons to trigger bots Calling widget API functions